About us
Field Service Support was founded by John Gorren and has over 30 years of experience in the ice cream industry. As Field Service Support, we offer all-round technical experience on any of the disciplines required in the ice-cream industry.
We are internationally active, and we can rely on a wide range of supplier contacts through our vast network and any technical expertise you may require. Consequently, Field Service Support is your all-round supplier and service contact.
Field Service and Superior Ice Cream equipment joint together to operate in Europe, therefore Field Service Support is your contact for Superior Ice Cream equipment for any of your requests.
Our people
We work with the best people in the industry weither mechanical, electrical or programming.
Our goal
To provide the best service possible to get your production more efficient, less down time and improve productlines.
Our Process
Just contact us with your request, we will contact you and when we have enough info, we’ll get back to you with the right offer for our services.
Why choose us
World-wide expertise
We've been all over the world. Our expertise, experience and network cover all corners of the world.
Commitment to quality
We’re committed to quality and concrete actions. That means we always deliver solutions in a professional and practical way.
Happy customers
We always go the extra mile. Our clients are pleased over and over again with the commitment we show.
Our services
Our hands-on approach offers excellent support for your Technical Staff, at any level. We are experts in facing challenges, finding solutions, seizing opportunities and will make your production facility more efficient and profitable.
Spares
We deliver a big range of spares for ice cream equipment, send us an email with your request and we will try anything to get you the parts.
Technical support
Field Service Support has knowledge of any aspect when it comes to your plant, we can support you with decision making or support you with technical questions.
We deliver technical support, maintenance and training on WCB equipment and are highly specialized in WS-freezers.
Troubleshooting
There will always be some sort of disruption of your production facility, FSS could help you with this and provide technical knowledge and hands on troubleshooting for electrical and mechanical work.
Project Management
Do you have plans for a new project and need advise and support for that? FSS can help you out and take over some of the tasks to make your project working smooth and get you back on track asap.
Machine designing
Are you still looking for a solutions for that one product?
Ask us and see if we can support you to bring you to right equipment or modifications needed to produce your product.
Get in contact
Work with us, and you’ll work with experienced professionals – committed to exceeding your expectations.
Just give us a shout, we’d love to talk to you.
Our clients
